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Terms and Conditions

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  1. No gatherings and parties of any nature are allowed.
  2. The guesthouse reserves the right to evict any additional occupants in the room.
  3. This reservation is not transferable. No name change is allowed.
  4. In the event of no-show, the entire reservation value (inclusive of any applicable prevailing government tax) will be charged to your credit card provided at the time of reservation or as per any conditions of booking as per the offer.
  5. Guests will not be permitted to compromise the health, safety and security aspects of the Guesthouse at any point of time.
  6. The guesthouse reserves the right to send guests away from the guesthouse due to their conduct and behaviour or for any other safety, security or medical reason. This applies, in particular, if guests do not observe instructions given by guesthouse staff, express themselves in a discriminating manner/ harass or endanger other guests.
  7. Guests are bound to produce an original proof of identity at the time arrival in the Guesthouse.
  8. Any Guests noticed to be doing anything illegal and contrary to law will be reported to the authorities.
  9. In case of conflict in the actual bill provided to you after the receipt of services, the terms of the bill at the time of booking will prevail.
  10. The Guest are advised to keep their valuables and belongings in their own custody unless the details of such valuables and/or belongings are explicitly disclosed and delivered to the guesthouse for safe custody.
  11. Neatness and hygiene of rooms and common areas of the guest house should be adequately maintained by the Guest. The Guest should always adhere to the safety, security and hygiene advice duly provided by the Guesthouse and should avoid breaching the same. The Guest will be solely responsible for any such violation if identified.
  12. All the assets and valuables of the Guesthouse should be duly maintained adequately and should not be damaged or destroyed. The Guesthouse has the discretion to levy any charges in future if it is proven beyond doubt that such damage/destruction to the asset of the Guesthouse (both movable and immovable) have been done or caused by the Guest.
  13. The Guesthouse’s food and beverage outlets use wholesome ingredients, which may include peanuts, tree nuts, seeds, shellfish, shrimp, seafood, soy, milk, wheat, and other POTENTIAL ALLERGENS. Due to the large scale of the Guesthouse’s food and beverage operations, the Guesthouse CANNOT GUARANTEE that food and beverage items will not come in contact with potential allergens EVEN IF a particular dish or item does not normally include such ingredients. Guests with food allergies or dietary restrictions should TAKE PRECAUTIONS. The Guesthouse is NOT ABLE to accommodate individually tailored meals or menus for specific guests based on their individual dietary needs. The Guesthouse and its directors, employees, agents, insurers, and suppliers SHALL ABSOLUTELY NOT BE LIABLE for, and all Guests shall HOLD HARMLESS all such parties from any injury, illness or loss resulting from food allergies or the Guesthouse’s inability to meet specific dietary needs or requirements.
  14. If you have any allergies, sensitivities or intolerance to, but not limited to a particular fabric, material, cleaning product or food, it is the individual’s responsibility to advise the guesthouse management prior to arrival.  The Guesthouse and its directors, employees, agents, insurers, and suppliers SHALL ABSOLUTELY NOT BE LIABLE for, and all Guests shall HOLD HARMLESS all such parties, from any injury, illness or loss resulting from such allergies or the Guesthouse’s inability to meet specific housekeeping requirements
  15. Management and staff work hard to provide a safe and secure environment. We do everything possible to ensure a secure environment is maintained and we ask that our guests do likewise. The Guesthouse takes no responsibility for any personal possessions that are lost, stolen or misplaced whilst on the premises due to the acts and omissions of the guests themselves.
  16. Lost property found on the premises is logged and kept in a secure location for a period of three (3) months. Thereafter items are either disposed of or donated to charity. The Guesthouse accepts no responsibility for contacting individuals in relation to lost property. Perishable items retrieved from rooms after check-out are only held until close of business that day.
  17. Claimed items can be collected from the guesthouse with valid identification or alternatively the guesthouse can arrange postage on behalf of the guest at their expense. The guesthouse uses the service offered by Indian Post entitled Cash on Delivery (COD). The guesthouse accepts no responsibility for items sent via post once the item has been delivered to the local post office.
  18. The Company reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. Please check the latest information posted herein to inform yourself of any changes.
  19. We do our best to ensure reservation arrangements are satisfactory, however, the Guesthouse does not accept any liability for any loss financial or otherwise, travel delay, injury, damage, additional expenses or inconvenience caused directly or indirectly by any events which are beyond our control. These include, but not limited to, flight delays or cancellations, civil disturbance, defects in vehicles, strikes, theft, acts of terrorism, natural disaster, war, fire, floods, acts of God, acts of Government or of any other authorities, changes to Government regulations, accident to or failure of machinery or equipment, maintenance requirements or industrial action.
  20. The transport to the airport is provided as an ancillary service and the Guesthouse is not accountable to whatsoever happens to the guests during such transits.